RECEPTION
Opening hours:
Low season: from 08:00 to 19:00
High season: from 08:00 to 22:30
CHECK IN
It is compulsory to register all the people who enter and stay in the Camping della Colombaia. Upon arrival, guests are required to deposit a valid identity document for registrations and sending data in p.s.
The booking and subscription actions of the personal data document imply the acceptance of these regulations.
Each guest on this occasion will be given an identification bracelet to wear until the moment of departure.
At the reception you can find help and collaboration in any circumstance: to book excursions, boat trips, buy tickets for nearby attractions, buy swimming caps, book the change of sheets or towels and for various information.
CHECK OUT
For guests in a mobile home, the balance of the stay, together with that of the tourist tax, will be settled on site at the time of check out.
During check out, the deposit paid on arrival will be returned.
HOURS OF SILENCE, CLOSING OF GATES AND PROHIBITION OF CIRCULATION
Silence at night: 23.00-07.00. During the hours of silence, cars, motorbikes and campers cannot circulate inside the campsite and noises or noises that may in any way disturb the peace and rest of the guests are prohibited.
During the hours of silence at night the access barrier will be closed, but pedestrian access will always be possible.
VISITORS
Visitors on foot are required to pay the rate indicated in the price list or displayed at the reception, for each person and for any car at the stand.
They are also required to hand over their identity documents at the reception and pay the relevant fee at the cashier.
MINORS
Minors under 18 must be accompanied and lodged with their parents or with other persons who are legally responsible for them. Adults are responsible for the behavior of minors, who must always be supervised and accompanied to the toilets, the beach, the swimming pool and the playground.
VALUABLES
Each guest is required to keep the objects owned by her. In each mobile home there is a combination safe for guests to use. The Management declines all responsibility for loss, loss, theft of valuables or personal items or for damage caused by bad weather or force majeure.
IT IS STRICTLY FORBIDDEN
Damaging plants and flowers, digging holes in the street and in the pitches, lighting fires, hanging ropes and awnings on trees and structures, tampering with common equipment, washing dishes and linen outside the special sinks.
The campsite management reserves the right to remove without delay those customers who, in its opinion, disturb the tranquility of others with their behavior or do not comply with the campsite regulations.
PETS
Pets are allowed in the campsite, subject to agreement with the Management, in compliance with the law. Health certificate and leash and muzzle are required in transit in common areas. Pets are not allowed in the pool area, spray park, playground and playgrounds, as well as inside the restaurant.
TENTS, CAMPER, CARS, MOTORCYCLES, SPEED LIMITS
Cars and motorbikes can be parked on your own pitch or near your mobile home. For each pitch or housing unit only 1 vehicle is allowed to enter.
In order to ensure the safety of guests on the campsite, the speed limit inside the campsite is 10 km / h.
The free stay of uninhabited caravans or tents during the season is not allowed: in this case the basic rate for the pitch and for two people will be applied.
POOL
The pools are open every day from 09.30 to 19.00, with a surveillance service for bathers throughout the opening hours.
Characteristics: adult pool 25 mx 12 m, depth: 1.35 m - 1.80 m - children's pool 15 mx 16 m, depth 0.50 m - 1.15 mm, depth: 0.00 m - 1, 25 m. News 2023 - heated pool with whirlpool from 16 years old. In the spray park area children must be constantly supervised by their parents, as well as in the nearby indoor mini club area with ball pool and climbing wall. Swimmingcaps are mandatory and can also be purchased at the reception.
HOUSING UNITS AND PITCHES
On the day of arrival, the accommodation will be available from 4.00 pm and on the day of departure it must be vacated by 10.00 am
On the day of departure the pitch must be vacated by 10.00 am. For departures after 12.00, an additional day of stay at the campsite will be charged.
The pitches are equipped with 220 volts / 3 amps electricity (in use with EC connections). The housing units cannot be occupied by a number of people greater than that established by the management, under penalty of cancellation of the reservation on site.
The pitches cannot be occupied by more than 5 people, under penalty of cancellation of the reservation on site.
In mobile homes, water and electricity are free: the campsite participates in environmental sustainability programs, so guests are requested not to waste these important and precious resources. Small tricks, such as turning off the light and the air conditioner when not needed, turning off the water tap, etc., represent an important contribution that we can all make to the ecosystem in which we live.
In the event of late arrival or early departure, the customer is required to pay the entire booked period. In case of no show, the confirmed booking with deposit will remain valid until 12.00 the following day: after this deadline and in the absence of communications, the reservation will be canceled and the deposit will not be returned.
FREE AND PAID SERVICES
The mobile homes are equipped with sheets and towels. Any changes of linen during the stay (for a fee) must be requested at the reception the day before. High chairs and cots for infants are also available for hire for a fee. Washing machine available from 8 to 19 against payment to be requested at the reception.
Umbrellas, sunbeds or deck chairs by the pool are available free of charge to all guests.
Final cleaning of the mobile homes is compulsory, subject to charges. Guests are invited to leave the dishes already washed and placed in the dedicated lockers.
The price list is inclusive of VAT. In the price are included max. 56 hours per week of AirCo, extra hours cost € 0,90 each.
Together with the campsite regulations, it forms an integral part of the booking conditions.
The Management is not responsible in any case for damage caused to people and things in the campsite by natural disasters.
In the event of disputes, the Italian language version will prevail and the foreign language translations are intended for information purposes only.
